N3DMA2-3
In this tutorial you will learn:
- The difference between a 'working group' and a 'team'
- When building a team, clarifying the purpose of a team and roles of team members is important
- About the best known theory of team development, and causes of conflict in a team
Table of Contents
- Tutorial Video
- Reading Materials
- ‘The leader’s guide to managing people’ by Mike Brent and Fiona Dent, published by FT Publishing International
- ‘Bruce Tuckman's 1965 Forming Storming Norming Performing team-development model’ webpage on the Business Balls website
- ‘How understanding team roles can improve team performance’ from the Belbin website.
- ‘Honey’s team roles’ by Business Psychologists
- ‘Bell and Hart's eight causes of conflict’ webpage from the MindTools website
- Presentation
- Good Practice Example
- Click to watch ‘Tuckman's Stages of Group Development’ produced by Joshua Lentine. Click to watch this video on the five dysfunctions of a team, as defined by Patrick Lencioni. This video was produced by Expanded Books.
- Click to watch ‘Tuckman's Stages of Group Development’ produced by Joshua Lentine. Click to watch this video on the five dysfunctions of a team, as defined by Patrick Lencioni. This video was produced by Expanded Books.
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Find and read ‘The wisdom of teams: Creating the high-performance organization’ by Jon Katzenbach and Douglas Smith, published by Harper Business. Pay particular attention to chapter 4 ‘High-performance teams: Very useful models’. N.B. You should be able to find a copy at your local library service.
- Find and read ‘The five dysfunctions of a team’ by Patrick Lencioni, published by John Wiley and Sons. N.B. You should be able to find a copy at your local library service.
- Click to access the website of Belbin and read some of the team role case studies.
- Click to read ‘Team role summary descriptions’ by Belbin.
- Think And Challenge
Laser Learning Ltd.
Academy House, 3 Langley Quay,
Waterside Drive, Langley,
Berkshire, SL3 6EY