N2DTL2-2
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Question 1 of 6
‘________________ communication means speaking to others.’ Select one word from the list below to complete this statement.
Shouted
Verbal
Person-to-person
Written
‘When participating in a discussion it is important to make ________ to keep the discussion moving.’ Select one word from the list below to complete this statement.
Contributions
Jokes
Coffee
Serious expressions
‘A good way of displaying active listening is to use positive ____________.’ Select one word from the list below to complete this statement.
Thinking skills
Smiles
Body language
Human resources
‘When listening to verbal communications, people can sometimes become ________.’ Select one word from the list below to complete this statement.
Inattentive
Angry
Hungry
Happy
‘It is important to __________ verbal communications because people may not always remember everything that has been said.’ Select one word from the list below to complete this statement.
Skip
Summarise
Sing
Forget
Match the words on the left with the items on the right.
Drag and Drop items from one side to pair them with items from the other side
When communicating verbally the conveyor...
They need to make sure the information is accurate and planned…
They must check that the receiver…
They should always be aware of the…
and use language that is appropriate to the audience
needs of those receiving the information
has understood the meaning and purpose of the information
must be clear about the purpose of the information
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