Sign Up/Log In

N2DTL2-2

Your Score: 0/6

Question 1 of 6

‘________________ communication means speaking to others.’ Select one word from the list below to complete this statement.

Shouted

Written

Person-to-person

Verbal

‘When participating in a discussion it is important to make ________ to keep the discussion moving.’ Select one word from the list below to complete this statement.

Coffee

Jokes

Contributions

Serious expressions

‘A good way of displaying active listening is to use positive ____________.’ Select one word from the list below to complete this statement.

Smiles

Body language

Human resources

Thinking skills

‘When listening to verbal communications, people can sometimes become ________.’ Select one word from the list below to complete this statement.

Happy

Inattentive

Angry

Hungry

‘It is important to __________ verbal communications because people may not always remember everything that has been said.’ Select one word from the list below to complete this statement.

Sing

Skip

Forget

Summarise

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

When communicating verbally the conveyor...

They must check that the receiver…

They should always be aware of the…

They need to make sure the information is accurate and planned…

must be clear about the purpose of the information

has understood the meaning and purpose of the information

and use language that is appropriate to the audience

needs of those receiving the information

Quiz Complete!

You scored: 0 out of 6