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N2DTL2-2
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
‘Listening test - Are you a good listener?’ on the Thought Co. website
‘How to develop good communication skills’, an article published by Wikihow
‘Communication – the big issue’, an article produced by Peaceworks
‘Examples of verbal communication in the workplace’ webpage on the Chron: Small Business website
Presentation
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Click to read this article on ‘7 tips to improve verbal communication skills’ from the Call Rail website.
Click to read this article ‘Examples of verbal communication in the workplace’ from the Small Business Chronicles website.
‘Verbal Communication Skills’ from the Skills You Need website. Click on the icon to access this webpage.
Click to access the webpage ‘Workplaces that work: Interpersonal communication’ on the HR Council website.
Think And Challenge
