N2DTL5-4
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It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.
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It is important to measure performance of and individuals. It enables all to see how well the organisation is against the agreed goals and and allows changes and to be made to as appropriate. The managers are for reporting on progress to internal .
What does ‘KPI’ stand for?
Key Performance Indicators
Key Performance Information
Key Progress Information
Key Progress Indicators
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Operational
Economic value
Accounting
How much is someone willing to pay?
How much time and money is spent on activities?
Has the company been successful in achieving goals?
Business performance can be measured by collecting and evaluating data. Which two of the below does this include?
Customer satisfaction
Staff holiday tracker
Financial results
Customer contact details
List of suppliers
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