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N2DTL5-4

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Question 1 of 5

Drag and drop the words into the correct gaps.

changesperformanceprogressintervals

It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.

Drag and drop the words into the correct gaps.

targetsresponsibleperformingadaptationsstakeholdersplansteams

It is important to measure performance of and individuals. It enables all to see how well the organisation is against the agreed goals and and allows changes and to be made to as appropriate. The managers are for reporting on progress to internal .

What does ‘KPI’ stand for?

Key Progress Indicators

Key Progress Information

Key Performance Indicators

Key Performance Information

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Accounting

Economic value

Operational

Has the company been successful in achieving goals?

How much time and money is spent on activities?

How much is someone willing to pay?

Business performance can be measured by collecting and evaluating data. Which two of the below does this include?

List of suppliers

Customer satisfaction

Staff holiday tracker

Financial results

Customer contact details

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