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N2DTL5-4

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Question 1 of 5

Drag and drop the words into the correct gaps.

changesperformanceprogressintervals

It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.

Drag and drop the words into the correct gaps.

stakeholderstargetsresponsibleplansperformingadaptationsteams

It is important to measure performance of and individuals. It enables all to see how well the organisation is against the agreed goals and and allows changes and to be made to as appropriate. The managers are for reporting on progress to internal .

What does ‘KPI’ stand for?

Key Progress Information

Key Performance Indicators

Key Performance Information

Key Progress Indicators

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Operational

Economic value

Accounting

How much is someone willing to pay?

Has the company been successful in achieving goals?

How much time and money is spent on activities?

Business performance can be measured by collecting and evaluating data. Which two of the below does this include?

Customer contact details

List of suppliers

Financial results

Customer satisfaction

Staff holiday tracker

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