N2DTL5-4
Performance measurement’, produced by Eagle Hill Consulting, presents a discussion on the importance of performance measurement.
Table of Contents
- Tutorial Video
- Reading Materials
- ‘Good to know: Business reporting for effective decisions’ from the Institute of Leadership and Management (ILM)
- ‘Guide to key performance indicators: Communicating the measures that matter’ from Price Waterhouse Coopers
- ‘Principles for effective reporting processes’ from the Chartered Institute of Management Accountants (CIMA)
- ‘Performance Management and Measurement’ from the US Department of Health and Human Services
- ‘Managers’ Responsibilities to Stakeholders’ from the Small Business Chronicle
- ‘Organisational charts’ written by Susan M Heathfield, a Human Resources Expert
- Presentation
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- ‘Organisational Performance Measurement and Reporting Guide’ produced by the Chief Minister and treasury of the Australian Capital Territory offers a step by step performance measurement guide.
- ‘Integrated reporting: Performance insight through better business reporting’ from KPMG.
- ‘A report on how organisations measure teams’ produced by the Team Builders Plus website.
- Price Waterhouse Coopers offer the opportunity to download a number of ‘Good practice in corporate reporting’ examples, which you can select yourself. These include examples of KPIs and integrated reporting.
- Extended Learning
- Performance measurement’, produced by Eagle Hill Consulting, presents a discussion on the importance of performance measurement.
- This short video ‘Stakeholder theory’, produced by Audiopedia, identifies and models the groups which are stakeholders of an organisation.
- Think And Challenge
Laser Learning Ltd.
Academy House, 3 Langley Quay,
Waterside Drive, Langley,
Berkshire, SL3 6EY