Laser Lessons - Lesson

Be able to meet the communication and language needs, wishes and preferences of individuals

Click on the link to watch this Australian video looking at MESSAGE which is a set of real-life strategies designed to help staff working in aged care to facilitate communication with people with dementia. The video offers several suggestions for conversations techniques which can be used those with dementia, and also others with communication issues.Watch the video and make notes. What can you learn from the video? Is there anything that you can relate to your setting?

Table of Contents

Tutorial Video
Reading Materials

'Information and good communication to promote dignity’ from the Social Care Institute for Excellence (SCIE).
'Making Communication Accessible for All A Guide for Health & Social Care (HSC) Staff’ published by Health and Social Care.

Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning

Click on the icon to visit the website of the Equality and Human Rights Commission and read the pages in the section on ‘Using a service’ that looks at the adjustments required by the equality act for those with disabilities, including those that affect communication.
Click on the icon to the left to access a communication factsheet from the British Institute of Learning Difficulties.
Take time to make yourself familiar with various cultures, unique needs, dietary requirements, and special needs for each individual you care for. Make a note of your findings and take some time to research them, using the internet, any books or leaflets at your setting or in the local library, the knowledge of your colleagues and, most importantly, the individuals themselves.
Click on the link to read more about 'Effective communication' from the Access Group's website.

Think And Challenge