Be able to meet the communication and language needs, wishes and preferences of individuals
Table of Contents
- Tutorial Video
- Reading Materials
- 'Information and good communication to promote dignity’ from the Social Care Institute for Excellence (SCIE).
- 'Making Communication Accessible for All A Guide for Health & Social Care (HSC) Staff’ published by Health and Social Care.
- Presentation
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click on the icon to visit the website of the Equality and Human Rights Commission and read the pages in the section on ‘Using a service’ that looks at the adjustments required by the equality act for those with disabilities, including those that affect communication.
- Click on the icon to the left to access a communication factsheet from the British Institute of Learning Difficulties.
- Take time to make yourself familiar with various cultures, unique needs, dietary requirements, and special needs for each individual you care for. Make a note of your findings and take some time to research them, using the internet, any books or leaflets at your setting or in the local library, the knowledge of your colleagues and, most importantly, the individuals themselves.
- Click on the link to read more about 'Effective communication' from the Access Group's website.
- Think And Challenge
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