Case Study
It is lunchtime and a dinner lady has brought Lewis in from the playground. He has had an argument with some other children about a football game. You sit him down in the classroom to calm down. At first he does not want to talk about what has upset him, but then he finally admits that his friends have accused him of cheating in the game when he insists that he did not. He is upset and angry, and has exhibited challenging behaviour such as shouting and throwing crumpled bits of paper on the floor.
- How would you have encouraged Lewis to explain what has upset him?
- Why is it good practice to get Lewis to explain what has upset him? In your answer consider Lewis’ personal, social and emotional development.
- How could you help to resolve the matter?
It is rare that thereis just one way to respond to a scenario or situation, so do not consider thatthe responses you have to the above scenario will be judged as right or wrong.Share your scenario with a work colleague or friend and ask them to tell youwhether they think you have responded appropriately. Ask them to challenge yourresponse if necessary. You do not need to submit this task for assessmentunless asked to do so by your assessor.