Sign Up/Log In

ST3BA1-5

Your Score: 0/7

Question 1 of 7

Is this statement true or false? The communication medium you use is typically determined by the content and goal of the message and the group with which you are communicating.

TRUE

FALSE

Drag and drop the words into the correct gaps.

audiencemessagemediumchargesharing

If you are in of planning your company’s communications, choose the that fits the actual , whether internal or external, each time you need to communicate. Considering who your is and what message you are each time you communicate is key to business success.

Select the one correct statement.

Information presented verbally should always be humorous and light-hearted

Information presented verbally should always be clear and accurate

Information presented verbally should always be repeated regularly

Information presented verbally should always be serious and sensible

Select the one correct statement.

Body language is important when sending e-mails

Body language is important during face to face communication

Body language is important when you are in a hurry

Body language is important when talking on the telephone

Which one of the statements below is correct?

House Style is used for a variety of business documents including minutes of meetings and reports

House Style is used for formal external business letters only

Drag and drop the words into the correct gaps.

reputationmediaemployeesguidelinesorganisationsocialonlineprimary

A policy for media usage within a business lays down and rules as to how everyone within an engages with social , and how employees should behave. Its function is to protect the brand and business , and to make sure work as ambassadors for a company during any interactions .

Which one of the statements below is correct?

It is best to check your work carefully in addition to using spellcheck

You do not need to proof check documents if you have used spell check properly

Quiz Complete!

You scored: 0 out of 7