Laser Lessons - Lesson

P3CS5-3

Table of Contents

‘The ultimate guide to measuring customer satisfaction’, webpage from the Help Scout blog.

Click on the link to access this article offering some of the smarter ways to turn feedback into overall customer happiness.

Table of Contents

‘The ultimate guide to measuring customer satisfaction’, webpage from the Help Scout blog.
Quantitative data analysis techniques for data-driven marketing', webpage from the iAquire website.
The ten principles behind great customer experiences’, by Matt Watkinson, published by Pearson Education.

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