Working in health and social care or with children and young people you will meet individuals who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those:

• Who have a hearing impairment
  
• For whom English is not their first language
  
• Who do not speak English
  
• Who have a visual impairment
  
• Who have a stammer, or other speech impediment