Case Study

Reg lives in a house with two other men. They have carers who come in and look after them, and though he says he is a bit slow, he thinks the other two men are more so. He finds it difficult to remember things but if it is explained slowly and simply he usually can understand. Though he thinks the carers look after him really well and he likes them very much, in a recent meeting Reg has complained that he is bored because all the jobs in the house are done for him. He like watching the telly but says that with so much time spent watching it, it has become boring. The other men who live there feel the same, he says, and get really angry at times because they just sit there and do nothing. Reg would love to make a cup of tea when he wants to but he doesn’t know how. He has said that the carers have told him that they have just had some new training on active support, but most of them tell him it's a load of rubbish. Only Emma, one of the newer carers, has told him that she would like to try and help even if the other people who live in the house don't want to bother.  Emma told Reg that she is going to help them all to do jobs around the house but he is concerned that she won’t be able to get them to participate.

1. How might Emma encourage the men in the house to take part in activities?
2. What could she do if the team don’t want to get involved?

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.