Laser Lessons - Lesson

N2CPCS6-1

Table of Contents

In this tutorial you will learn:

About the legislation that impacts on how information can be stored and processed
About the storage of information
About the customer service handover process

Table of Contents

Click to read ‘Improve remote support with a follow the sun model’ on the Zendesk website. The article discusses customer service handovers that mean actions can be followed for 24 hours in the day.
Click to read ‘Data protection and IT’ on the Start Up Donut website.
Click on the icon to read the section of the GDPR that relates to the limitations on storage.
Click to read ‘The three fundamental roles of information systems in business’ on the Chron website.

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