Table of Contents

1. Tutorial Video
2. Tutorial Video
3. Reading Materials
• ‘The leadership qualities framework: For adult social care’ by Skills for Care
• ‘Strategic vision and direction’ on the Scottish Social Services Council website
• ‘Developing social care: The past, the present and the future’ by the SCIE
• ‘Shared vision and commitment’ on the Local Government Association website
• ‘Good to know: Helping you to identify opportunities for innovation’ by the Institute for Leadership and Management
• ‘Leading and managing change’ on the Scottish Social Services Council website
• ‘Change management’ from the NI Business Info website
• ‘Tools and techniques for managing change’ online toolkit on the Know How Non-Profit website
• ‘Employee engagement: The importance of effective internal communication and engagement during change’ from the Local Government Association website
• ‘Why communication is key to successful change management’ article from the Performance Journal, Volume 4, Issue 3
4. Presentation
• Click to launch this lesson’s first presentation on ‘Change activities’.
• Click to launch this lesson’s second presentation on ‘Manage strategic change’.
5. Good Practice Example
6. Good Practice Example
7. Interactive Quiz
8. Evidence Opportunities
• NCFE CACHEIf you are studying the 'NCFE CACHE Level 5 Diploma in Leadership and Management for Adult Care' qualification, please click to open this 'Evidence opportunities' sheet.
• PearsonIf you are studying the 'Pearson BTEC Level 5 Diploma in Leadership and Management for Adult Care (England)' qualification, please click to open this 'Evidence opportunities' sheet.
• HighfieldIf you are studying the 'Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF)' qualification, please click to open this 'Evidence opportunities' sheet.
• TQUKIf you are studying the 'TQUK Level 5 Diploma in Leadership and Management for Adult Care' qualification, please click to open this 'Evidence opportunities' sheet.
• iCQ If you are studying the 'iCQ Level 5 Diploma in Leadership and Management for Adult Care' qualification, please click to open this 'Evidence opportunities' sheet.
9. Extended Learning
• ‘How to co-create a vision statement’ on the Department of Health and Social Care website. Click to read this blog post.
• Click to read ‘Care after Covid: A UNISON vision for social care’ by UNISON. This UNISON document looks at the impact of the pandemic on the sector, why we need a new system for social care, and the actions that need to be taken in pursuit of a national care service.
• ‘Smart homes: Exploring existing technologies and the opportunities for adult social care’ by ADASS. The heart of the issue is the need to move away from standardised care packages to offers that were more personalised, adaptive and individual. Click to read more.
• The costs and risks of poorly managed change’ by Tim Creasy on the Prosci website. When the people side of change is ignored or poorly managed, the project and the organization take on additional costs and risks.
• ‘8 critical change management models to evolve and survive’ on the Process website. Click to read about some different change management models.
• This article from Prosci examines ‘Metrics for measuring change management’.
10. Think And Challenge
• Click to read a case study about ‘Integrating health and social care’ at Croydon Council.
• 1. Could your setting benefit from asking your service users what positive outcomes looks like to them, and creating your own ‘I statements’?
  2. What do you think of the weekly ‘huddles’ between multi-agency teams? What would the benefits, or challenges, be of running ‘huddles’ at your setting?
  3. How do you promote independent living at your setting? Could you do more?
• It is rare that there is just one way to respond to a scenario or situation, so do not consider that the responses you have to the above scenario will be judged as right or wrong. Share your scenario with a work colleague or friend and ask them to tell you whether they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your assessor.