Understand the variety in peoples’ communication needs and preferences
Table of Contents
- Tutorial Video
- Reading Materials
- ‘The 4 main communication styles you find in the workplace’ on the Indeed website
- ‘Effective communication in health and social care’ from CPD Online College
- ‘How do culturally different people interpret nonverbal communication?’ on the How Stuff Works website
- ‘Non-verbal communication’ from the Hearing Link Services website
- ‘What is AAC?’ from the Communication Matters website.
- ‘How social care staff can improve their communication’ from the Community Care website
- ‘Effective communication in health and social care’ on the Access website
- Presentation
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Promoting effective communication in health and social care’ on the High Speed Training Hub website.
- ‘Making Communication Accessible for All A Guide for Health & Social Care (HSC) Staff’ published by Health and Social Care This document looks at ways to communicate with individuals with different communication needs and how to establish their needs, wishes and preferences. It was produced for the NHS in Northern Ireland so some of the legislation may be different to your home nation.
- Your role will often bring you into contact with adults who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those:
- Extended Learning
- Think And Challenge
Laser Learning Ltd.
Academy House, 3 Langley Quay,
Waterside Drive, Langley,
Berkshire, SL3 6EY