Laser Lessons - Lesson

Understand the variety in peoples’ communication needs and preferences

This video, produced by Derbyshire Community Health Service , is called ‘Accessible Information Standard’ and it was produced to provide a step-by-step overview of the Standard.

Table of Contents

Click to read ‘Promoting effective communication in health and social care’ on the High Speed Training Hub website.
‘Making Communication Accessible for All A Guide for Health & Social Care (HSC) Staff’ published by Health and Social Care This document looks at ways to communicate with individuals with different communication needs and how to establish their needs, wishes and preferences. It was produced for the NHS in Northern Ireland so some of the legislation may be different to your home nation.
Your role will often bring you into contact with adults who have difficulties communicating with you. Use the internet to find out ways that you can adapt the way you communicate to ensure effective communication with those: