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Understand how to manage a team

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Question 1 of 4

Team goals are more likely to be achieved when:

The goals are clearly defined

The goals create competition among team members

There are several goals to challenge the team

The goal is not shared by all team members

When dealing with a conflict situation, you should:

Talk to individuals in front of other team members

Embarrass individuals

Apportion blame

Treat individuals as you would like to be treated

Identify the correct definition of 'Forming'.

Pushing boundaries and possible conflict

Resolving differences and building on strengths

Working well as a team

Getting to know each other and being polite

There are different team roles described by Dr R Meredith Belbin, she calls one The Plant, and they tend to:

Have the original idea and get it off the ground

Sit back and see the plan come to fruition with little involvement from them

Complete and finish a task to customer satisfaction

Hide in the dark whilst others get things up and running

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