P2BA1-3
Your Score: 0/5
Question 1 of 5
‘________________ communication means speaking to others.’ Select one word from the list below to complete this statement.
Person-to-person
Verbal
Shouted
Written
‘When participating in a discussion it is important to make ________ to keep the discussion moving.’ Select one word from the list below to complete this statement.
Coffee
Jokes
Contributions
Serious expressions
‘A good way of displaying active listening is to use positive ____________.’ Select one word from the list below to complete this statement.
Body language
Thinking skills
Smileys
Human resources
‘When listening to verbal communications, people can sometimes become ________.’ Select one word from the list below to complete this statement.
Inattentive
Hungry
Happy
Angry
‘It is important to __________ verbal communications because people may not always remember everything that has been said.’ Select one word from the list below to complete this statement.
Forget
Skip
Summarise
Sing
Quiz Complete!
You scored: 0 out of 5