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P2BA1-3
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
‘Listening test - Are you a good listener?’ on the Thought Co. website
'How to develop good communication skills’, an article published by Wikihow.
‘Communication – the big issue’, an article produced by Peaceworks.
Presentation
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Click on the link to read this article on ‘7 tips to improve verbal communication skills’ from the Call Rail website.
Click on the link to read this article which is ‘Examples of verbal communication in the workplace’ from the Small Business Chronicles website.
Click on the link to read an article on ‘Verbal Communication Skills’ from the Skills You Need website.
Think And Challenge
