Be able to communicate verbally in business
Your Score: 0/4
Select the one correct statement.
Information presented verbally should always be clear and accurate
Information presented verbally should always be serious and sensible
Information presented verbally should always be humorous and light-hearted
Information presented verbally should always be repeated regularly
Select the one correct statement.
Verbal contributions to discussions should suit the budget of the department
Verbal contributions to discussions should suit the audience and purpose
Verbal contributions to discussions should suit the management team
Verbal contributions to discussions should suit the official view of the topic
Select the one correct statement.
Body language is important when talking on the telephone
Body language is important when you are in a hurry
Body language is important when sending e-mails
Body language is important during face to face communication
Select the one correct statement.
Verbal communication should be summarise so that the meaning can be changed
Verbal communication should be summarised so that minutes can be taken
Verbal communication should be summarised in case people were not listening
Verbal communication should be summarised to make sure the meaning has been understood
Quiz Complete!
You scored: 0 out of 4