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Be able to communicate verbally in business
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
‘10effective ways to improve verbal communication skills’ on the Indeed website.
'Clarifying and clarification’ from Skills You Need.
Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Click on the link to read this article on ‘Questioning Skills and Techniques’.
Click on the link to read an article on body language from the Business Balls website.
Click on the link to read an article on ‘Interpersonal skills to get along with others in the workplace’ from the Career Trend website.
Think And Challenge
