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Understand sales and marketing

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Question 1 of 5

Successful marketing ensures that:

Customers’ needs have been satisfied

The business will increase production

Sales leads are followed up

Promotion by television advertising

It is important that a sales presentation focuses on

Features and benefits

Physical evidence

Demographics

Market research data

Telephone surveys will generate:

Secondary data

PESTLE

Situation analysis

Primary data

One benefit of branding is:

Customer feedback

Market research

Customer loyalty

Lower prices

To a marketing department a sales team has a lot of useful data about:

Customers

Production

Location

Stock

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