Laser Lessons - Lesson

N3DMA10-1

Table of Contents

In this tutorial you will learn:

That there will always be a risk of conflict in any team
Several methods of conflict management
The personal skills needed to reduce the potential for workplace conflict

Table of Contents

Click to take a self-assessment quiz on conflict management style. This quiz is on the Conflict 911 website.
‘Methods used to solve workplace conflicts’ webpage on the Chron – Small Business website. Click on the icon to read this article by Eric Dontigney.
Click to read about the differences between arbitration and conciliation on the Wise Geek website.
‘Conflict resolution: 8 strategies to manage workplace conflict’ webpage on the Business Know How website. Click on the icon to read this article by Gregory Smith.
Click to read ‘Cross cultural conflict resolution in teams’ by John Ford on the Mediate website.
Click to read ‘Solve a workplace dispute’ on the GOV UK website.
Click to read ‘Resolving conflicts on the team’ on the For Dummies website.

Think And Challenge