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N3DMA10-1

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Question 1 of 5

Select three personal skills from the list below?

Competing

Assertiveness

Absences

Avoiding

Empathy

Productivity

Good communication

Unresolved conflicts can have a negative effect on which three of the choices below?

Absences

Good communication

Salary

Dynamics

Productivity

Which three of the choices below are conflict management methods?

Collaborative

Avoiding

Dynamics

Productivity

Competing

Absences

Empathy

Which one of the below does NOT complete the following sentence? External arbitration is...

An agreement that is not legally binding

Investigation

Mediation

Dispute resolution

Drag and drop the words into the correct gaps.

waysstylesmanaginghandling

When people, it is important to remember that everyone has different , and everyone needs in different .

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