N3DMA10-1
Table of Contents
- Tutorial Video
- Reading Materials
- "Resolving conflict in work teams" from The Team Building Directory
- ‘An overview of the Thomas-Kilmann conflict mode Instrument (TKI)’ webpage on the Kilmann Diagnostics
- ‘Culture and conflict’ webpage on the Beyond Intractability website
- ‘5 conflict management styles at a glance’ webpage on the Sources of Insight website
- Presentation
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to take a self-assessment quiz on conflict management style. This quiz is on the Conflict 911 website.
- ‘Methods used to solve workplace conflicts’ webpage on the Chron – Small Business website. Click on the icon to read this article by Eric Dontigney.
- Click to read about the differences between arbitration and conciliation on the Wise Geek website.
- ‘Conflict resolution: 8 strategies to manage workplace conflict’ webpage on the Business Know How website. Click on the icon to read this article by Gregory Smith.
- Click to read ‘Cross cultural conflict resolution in teams’ by John Ford on the Mediate website.
- Click to read ‘Solve a workplace dispute’ on the GOV UK website.
- Click to read ‘Resolving conflicts on the team’ on the For Dummies website.
- Think And Challenge
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