Case Study
Consider a potential case of conflict in the workplace, and watch the video ‘10 hot tips – Managing conflict’ produced by Leading Potential’
- How could these tips could help you deal with workplace conflict?
- Is there a tip that you could use in a current conflict situation?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.
