Laser Lessons - Lesson

Understand why communication is important in the work setting

Table of Contents

In this tutorial you will learn:

To communicate with a variety of people using a suitable approach.
About the need to be confident and approachable, and to give help or information when required.
To acknowledge experience and opinions of life and work with other staff in your team.

Table of Contents

Look at notices around your setting that are written for staff or family members. Are the notices written in a friendly, respectful and polite way? Could they be re-worded to promote the same message but to show a different and more respectful attitude towards others?
Think about the information family members might want to know about their loved ones when they come to visit. Do you communicate this information clearly? Ask them if they feel you keep them well-informed and if there is anything else they would like to know.
Click on the icon to the left to visit the non-commercial website Work Communication, which has various good quality articles about communication in the workplace.

Think And Challenge