Be able to evaluate own performance
Table of Contents
Case Study
You find it challenging to talk to relatives who are concerned, distressed or angry and find that you just don’t seem to have the right words to say. Your lack of communication at such times often makes the situation worse and you just wish that you could be more confident in these situations.
- What sources of help could you seek to enable you to be more confident with relatives in these situations?
- Make a plan for improvement.
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.