Sign Up/Log In

Understand why communication is important in the work setting

Your Score: 0/4

Question 1 of 4

Why do people communicate? Select the four most important and relevant reasons.

To take control

To deliver messages

To provide gifts

To ask questions

To hide something

To pass on information

To give instructions

Drag and drop the words into the correct gaps.

colleaguesinteractionyearsskillscommunicate

An important part of an early childcare worker's job is the ability to with a wide variety of people. The childcare worker must develop communication in order to work effectively with children, parents/carers, and other professionals. Good communication skills help with effective .

Is this statement true or false? Effective communication involves listening, understanding and responding to people.

FALSE

TRUE

Drag and drop the words into the correct gaps.

facialsaidlanguagefriendly

Communication includes expressions and body , e.g. gestures (non-verbal communication). You should respond to what's being with facial expressions, e.g. a smile, a frown or a nod. A childcare worker can appear open, or unfriendly depending on body language and tone of voice.

Quiz Complete!

You scored: 0 out of 4