Laser Lessons - Lesson

Be able to meet the communication and language needs, wishes and preferences of individuals

Table of Contents

‘Improving communication: Developing effective communication skills’ from the Skills You Need website.

Communication is a two-way process. It involves both how we send and receive messages. Receiving includes both how we take in the message (reading or listening, for example), and the ‘decoding’ of the message.

Table of Contents

'Different Methods of Communication' from the CPD Online College.
‘Improving communication: Developing effective communication skills’ from the Skills You Need website.

Think And Challenge