Be able to meet the communication and language needs, wishes and preferences of individuals
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Match the communication methods on the right with the most appropriate communication situation on the left.
Drag and Drop items from one side to pair them with items from the other side
Hearing impairment
Upset individual
Conflict
Reporting an accident
Signing
Comforting
Talking
Writing
How might a setting communicate in the most effective way with people from diverse backgrounds? Select the correct answer.
By requesting that parents and carers come and explain their needs to you.
By providing information in Braille only
By insisting that everyone at the setting learn and speak multiple languages
By finding out the individual communication needs of parents and carers and making staff aware of ways in which they can best meet their needs.
What factors do you need to consider when promoting effective communication? Select the three correct factors.
Am I using age-appropriate language?
Am I explaining myself clearly?
Am I approachable?
Am I on time for the meeting?
Am I sitting comfortably?
Am I exercising my rights?
Is this statement true or false? When communicating with a child or another adult it is important to consider how they are feeling.
FALSE
TRUE
How can you ensure that you are responsive during communication? Select the three correct answers.
Listen carefully and actively
Tell them what you think and why
Ask
Use expressions that invite others to put forward their views
Offer them tea and biscuits
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