Sign Up/Log In

Be able to meet the communication and language needs, wishes and preferences of individuals

Your Score: 0/5

Question 1 of 5

Match the communication methods on the right with the most appropriate communication situation on the left.

Drag and Drop items from one side to pair them with items from the other side

Conflict

Hearing impairment

Reporting an accident

Upset individual

Signing

Comforting

Writing

Talking

How might a setting communicate in the most effective way with people from diverse backgrounds? Select the correct answer.

By insisting that everyone at the setting learn and speak multiple languages

By finding out the individual communication needs of parents and carers and making staff aware of ways in which they can best meet their needs.

By requesting that parents and carers come and explain their needs to you.

By providing information in Braille only

What factors do you need to consider when promoting effective communication? Select the three correct factors.

Am I exercising my rights?

Am I sitting comfortably?

Am I explaining myself clearly?

Am I on time for the meeting?

Am I approachable?

Am I using age-appropriate language?

Is this statement true or false? When communicating with a child or another adult it is important to consider how they are feeling.

TRUE

FALSE

How can you ensure that you are responsive during communication? Select the three correct answers.

Use expressions that invite others to put forward their views

Tell them what you think and why

Offer them tea and biscuits

Listen carefully and actively

Ask

Quiz Complete!

You scored: 0 out of 5