Be able to meet the communication and language needs, wishes and preferences of individuals
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Match the communication methods on the right with the most appropriate communication situation on the left.
Drag and Drop items from one side to pair them with items from the other side
Conflict
Reporting an accident
Upset individual
Hearing impairment
Comforting
Signing
Writing
Talking
How might a setting communicate in the most effective way with people from diverse backgrounds? Select the correct answer.
By providing information in Braille only
By finding out the individual communication needs of parents and carers and making staff aware of ways in which they can best meet their needs.
By requesting that parents and carers come and explain their needs to you.
By insisting that everyone at the setting learn and speak multiple languages
What factors do you need to consider when promoting effective communication? Select the three correct factors.
Am I using age-appropriate language?
Am I exercising my rights?
Am I on time for the meeting?
Am I explaining myself clearly?
Am I approachable?
Am I sitting comfortably?
Is this statement true or false? When communicating with a child or another adult it is important to consider how they are feeling.
TRUE
FALSE
How can you ensure that you are responsive during communication? Select the three correct answers.
Tell them what you think and why
Offer them tea and biscuits
Ask
Use expressions that invite others to put forward their views
Listen carefully and actively
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