Understand why effective communication is important in the work setting
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What are some good reasons why practitioners communicate with other practitioners in a setting? Choose the 4 correct answers.
To make work more interesting
To make each other feel important
To discuss and improve staff working practices
To pass on important information relevant to individuals’ care
To pass on information about which individuals are difficult or troublemakers
To keep family informed about an individual’s day
To discuss an individual’s progress
Drag and drop the words into the correct gaps.
Developing good professional is very important. They help to create a and secure atmosphere for individuals and encourage individuals to feel able to information. Even when tired, practitioners communicate in a way that maintains the between professional respect and friendliness.
What is the correct order of the steps involved in communicating with a new parent? Drag and drop the items into the correct order.
Drag and Drop items to re-order them
- Establish their communication needs and preferences
- Welcome them warmly
- Follow up to see if there is anything further you could do to help them feel involved
- Adapt the communication methods of the setting if necessary
- Suggest appropriate methods of communication and discuss with them
How would you describe effective communication? Select four correct answers.
Honest
Opinionated
Brief
Accurate
Clear
Constant
Full
Informal
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