ST3BA1-2

Find and read your organisation’s policies and procedures for producing, naming and storing documents. You should also find and read your organisation’s style guide if it has one.
Table of Contents
- Tutorial Video
- Reading Materials
- Find and read your organisation’s policies and procedures for producing, naming and storing documents. You should also find and read your organisation’s style guide if it has one.
- 'How to write better business documents’ on the Go Skills website
- 'Designing Business Documents’, written by Alison Black, Paul Stiff and Robert Waller, and adapted by Chris Burke
- 'Tools and techniques for process improvement’ from the Department of Trade and Industry
- 'Grammar: An introduction’ from Skills You Need
- 'Coaching skills’ from the Skills You Need website
- 'Understanding processes for storing and retrieving information’ on the Tough Nickel website
- 'Introduction to data protections’ from the Information Commissioner’s Office
- Presentation
- Click to launch this lesson's presentation on 'Producing documents in a business environment'.
- Click to launch this lesson's second presentation on 'Storing and retrieving information'.
- Click to launch this lesson's third presentation on 'Contribute to the improvement of business performance'.
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Accuracy is important. 10 ways you can improve yours’ on the Eagle website. This article covers how to improve your work to make less mistakes.
- Click to read this brief list for ‘Co-coaching: Some hints and tips’ from Leadership for Change.
- The purpose of coaching within the workplace is to improve an individual’s performance on the job. Click to read ‘Coaching skills’ from the Skills You Need website.
- This second article from Skills You Need is on ‘Formal and informal writing styles’.
- Think And Challenge
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