ST3BA1-2
Table of Contents
- Tutorial Video
- Reading Materials
- Find and read your organisation’s policies and procedures for producing, naming and storing documents. You should also find and read your organisation’s style guide if it has one.
- 'How to write better business documents’ on the Go Skills website
- 'Designing Business Documents’, written by Alison Black, Paul Stiff and Robert Waller, and adapted by Chris Burke
- 'Tools and techniques for process improvement’ from the Department of Trade and Industry
- 'Grammar: An introduction’ from Skills You Need
- 'Coaching skills’ from the Skills You Need website
- 'Understanding processes for storing and retrieving information’ on the Tough Nickel website
- 'Introduction to data protections’ from the Information Commissioner’s Office
- Presentation
- Click to launch this lesson's presentation on 'Producing documents in a business environment'.
- Click to launch this lesson's second presentation on 'Storing and retrieving information'.
- Click to launch this lesson's third presentation on 'Contribute to the improvement of business performance'.
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Accuracy is important. 10 ways you can improve yours’ on the Eagle website. This article covers how to improve your work to make less mistakes.
- Click to read this brief list for ‘Co-coaching: Some hints and tips’ from Leadership for Change.
- The purpose of coaching within the workplace is to improve an individual’s performance on the job. Click to read ‘Coaching skills’ from the Skills You Need website.
- This second article from Skills You Need is on ‘Formal and informal writing styles’.
- Think And Challenge
Laser Learning Ltd.
Academy House, 3 Langley Quay,
Waterside Drive, Langley,
Berkshire, SL3 6EY