Laser Lessons - Lesson

Be able to deliver effective customer service

Table of Contents

Click to watch this video ‘Business management and customer service: Customer service techniques’, this video was produced by eHow.

Table of Contents

‘Customer service tips’, webpage from the Skills You Need website
‘Great customer service starts with keeping promises’ blog post by Greg DeVore on the Screen Steps website
‘Why customer complaints are good for your business’ on the Super Office website
‘16 Types of Customer Needs (and How to Solve for Them)’ on the Hotspot website
‘Techniques for dealing with customer complaints’ from Marketing Donut

Presentation

Think And Challenge