Know how to support clients who take part in exercise and physical activity
Table of Contents
- Tutorial Video
- Reading Materials
- ‘Code of Ethics and Conduct’ from The Register of Exercise Professionals (REPs)
- ‘Communication skills’ on the Skills You Need website
- ‘Personal Trainer Factsheet: Exploring Client Exercise Barriers’ from the Academy of Fitness Professionals
- ‘6 ways to boost client motivation’ from the Glofox website
- ‘How to handle customer complaints’ from Skills You Need
- ‘Equality law – gyms, health clubs and sporting activity providers’ from the Equality and Human Rights Commission.
- Find and read your organisation’s policies and procedures on dealing with customer complaints, equality and diversity, and client relationships.
- Find and read your organisation’s policies and procedures on dealing with customer complaints, equality and diversity, and client relationships.
- Presentation
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Maintaining motivation in exercise’ on the Believe Perform website.
- This article from the Everyone Active website is on ‘Overcoming the barriers to exercise’.
- The Gym Group has a section of its website looking at ‘Equality, diversity, inclusion, wellbeing and sustainability’. Read through the article and learn more about ‘Dignity at the gym’, ‘Transgender inclusion and equality policy’, and ‘Menopause policy’.
- Think And Challenge
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