Laser Lessons - Lesson

Know how to support clients who take part in exercise and physical activity

Table of Contents

Find and read your organisation’s policies and procedures on dealing with customer complaints, equality and diversity, and client relationships.

Table of Contents

‘Code of Ethics and Conduct’ from The Register of Exercise Professionals (REPs)
‘Communication skills’ on the Skills You Need website
‘Personal Trainer Factsheet: Exploring Client Exercise Barriers’ from the Academy of Fitness Professionals
‘6 ways to boost client motivation’ from the Glofox website
‘How to handle customer complaints’ from Skills You Need
‘Equality law – gyms, health clubs and sporting activity providers’ from the Equality and Human Rights Commission.
Find and read your organisation’s policies and procedures on dealing with customer complaints, equality and diversity, and client relationships.
Find and read your organisation’s policies and procedures on dealing with customer complaints, equality and diversity, and client relationships.

Think And Challenge