Laser Lessons - Lesson

N2CPCS11-1

‘What is after sales service’ is a video from Infusionsoft. After sales service refers to everything you do to take care of and feed your valued customers after they buy your product. This type of customer aftercare is important for any business, but especially for small businesses where every client counts. Click on the right arrow to watch another video.

Table of Contents

Click to read this case study looking at distribution at Marine Harvest, the world’s largest seafood producer and farmed salmon company.
- How does the sales order processing system at Marine Harvest help them manage their sales orders?
- Which departments / people do you have to work with at your organisation to manage each stage of the sales order process?
It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.