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N2CPCS11-1

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Question 1 of 5

Sales order processing is important because sales:

create customer satisfaction

are a major source of income

generate advertising

are customer enquiries

Which three departments are involved in processing sales orders?

Distribution

Human Resources

Credit control

Accounting

Research and Development (R&D)

Why is it important to make credit checks? Choose three of the options below.

So that future sales are protected

To reduce the need for loans

So that you can store personal data

To avoid bad debts

To increase sales

Faster payments are payments that:

use credit cards

have to be made in person

can be made online

take three days to process

Is the following statement true or false? The most important reason for secure storage of information is compliance with health and safety legislation

FALSE

TRUE

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