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Understand why effective communication is important in the work setting
Table of Contents
This guideline from NICE looks at ‘Violence and aggression: short-term management in mental health, health and community settings’. Read the article and think about the role communication plays in these interactions.
Table of Contents
Tutorial Video
Reading Materials
‘Communication skills in social care’ from Skills for Care
‘Effective Communication in Health and Social Care' from CPD Online
‘Communicating in difficult situations’ from Skills You Need
‘Communication skills 6: difficult and challenging conversations’ from the Nursing Times.
‘Open and honest communication is essential for patient safety’ from the AHSN Network website
Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
This guideline from NICE looks at ‘Violence and aggression: short-term management in mental health, health and community settings’. Read the article and think about the role communication plays in these interactions.
This section of the Social Care Institute for Excellence is part of the Dignity in Care section and looks at ‘Information and good communication to promote dignity’.
Click to read ‘Proven practice: communication with service users and their carers’ from the Community Care website.
Click to access this non-commercial website with various good quality articles about communication in the workplace.
Think And Challenge
