Table of Contents

1. Tutorial Video
2. Reading Materials
• Laser Learning reading text ‘Communication skills’
• ‘Models of communication’ on the BusinessTopia website
• ‘Communication skills in social care’ by Skills for Care
• Laser Learning reading text ‘Alternative communication methods’
• ‘Communication systems’ webpage on the Inc. website
• ‘Health and social care’ webpage on the Information Commissioner’s Office website
• ‘What does the law say about sharing information? webpage on the Social Care Institute for Excellence website
3. Presentation
4. Good Practice Example
5. Interactive Quiz
6. Evidence Opportunities
• NCFE CACHE
• ICQ
7. Extended Learning
• ‘Communication and management’ on the Principles of Management website
• 'Dignity factors - communication' from the SCIE website
• British Institute of Learning Difficulties factsheet about communication
• ‘Your guide to Communicating with people with a learning disability’ by Mencap
• ‘Active listening’ by the NHS Improvement team
8. Think And Challenge