Lead communication in adult care settings
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Question 1 of 3
Can you identify the services that may assist communication? Select three correct answers.
Building barriers to communication
Translation services
Advocacy
Speech therapist
Dictating
Evaluating stressful experiences
How should you check if an individual has understood you?
Raise your voice and ask them in a louder tone
Ask questions, and repeat and rephrase, if necessary
Ask them to nod or shake their heads
Get them to write down what you have just said
What should be the best way to communicate with someone who has difficulty with hearing?
Asking their next of kin what their needs are
Speaking to them in a quiet room where they can see your face easily; using sign language if appropriate
Reading their Care Plan as that will contain all the information you need
Speaking more loudly at them
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