Lead communication in adult care settings
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Question 1 of 3
Can you identify the services that may assist communication? Select three correct answers.
Translation services
Evaluating stressful experiences
Speech therapist
Dictating
Advocacy
Building barriers to communication
How should you check if an individual has understood you?
Ask them to nod or shake their heads
Ask questions, and repeat and rephrase, if necessary
Get them to write down what you have just said
Raise your voice and ask them in a louder tone
What should be the best way to communicate with someone who has difficulty with hearing?
Reading their Care Plan as that will contain all the information you need
Speaking more loudly at them
Speaking to them in a quiet room where they can see your face easily; using sign language if appropriate
Asking their next of kin what their needs are
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