Understand performance measurement
Watch the video ‘Five Categories of performance measures: How to measure performance’ produced by Victor Holman.
Table of Contents
- Tutorial Video
- Reading Materials
- 'Performance management’ from Business Balls and the Department of Trade and Industry
- ‘Setting targets and key performance indicators’ from Business Gateway
- 'The importance of business monitoring and reporting’ from Whistl
- ‘Outputs vs. Outcomes and Why it Matters’ from Measurement Resources
- 'Uses of management accounting’ from NI Business Info
- Presentation
- Good Practice Example
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Find ‘FT essential guide to leading your team: How to set goals, measure performance and reward talent (The FT Guides)’ by Graham Yemm, published by FT Publishing International, and read: Section 5 ‘Setting the direction for your team’ Section 6 ‘Monitoring and controlling performance’NB You should be able to borrow this book from your local library or it may be available online as an electronic version.
- This article from the Bernard Marr website examines ‘Key tools and techniques for performance management. Follow the link in the article to read more about ‘Performance management processes and tools’.
- Click to read a good example of performance measurement in ‘The use and consequences of performance management and control systems: A study of a professional services firm’ by Lancaster University.
- Extended Learning
- Think And Challenge
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