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Understand performance measurement

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Question 1 of 5

Personal and organisational targets must be SMART. What does the ‘S’ stand for?

Scientific

Significant

Selective

Specific

What does ‘KPI’ stand for?

Key Progress Indicators

Key Performance Information

Key Performance Indicators

Key Progress Information

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Operational

Accounting

Economic value

How much time and money is spent on activities?

How much is someone willing to pay?

Has the company been successful in achieving goals?

Business performance can be measured by collecting and evaluating data. Which two of the below does this include?

Staff holiday tracker

List of suppliers

Customer contact details

Financial results

Customer satisfaction

Drag and drop the words into the correct gaps.

changesperformanceintervalsprogress

It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.

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