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Understand performance measurement

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Question 1 of 5

Personal and organisational targets must be SMART. What does the ‘S’ stand for?

Specific

Scientific

Selective

Significant

What does ‘KPI’ stand for?

Key Performance Information

Key Progress Information

Key Progress Indicators

Key Performance Indicators

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Accounting

Economic value

Operational

How much is someone willing to pay?

How much time and money is spent on activities?

Has the company been successful in achieving goals?

Business performance can be measured by collecting and evaluating data. Which two of the below does this include?

Staff holiday tracker

Financial results

List of suppliers

Customer contact details

Customer satisfaction

Drag and drop the words into the correct gaps.

progressintervalsperformancechanges

It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.

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