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Understand performance measurement

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Question 1 of 5

Personal and organisational targets must be SMART. What does the ‘S’ stand for?

Selective

Specific

Scientific

Significant

What does ‘KPI’ stand for?

Key Performance Indicators

Key Performance Information

Key Progress Indicators

Key Progress Information

Match the words on the left with the items on the right.

Drag and Drop items from one side to pair them with items from the other side

Economic value

Accounting

Operational

Has the company been successful in achieving goals?

How much time and money is spent on activities?

How much is someone willing to pay?

Business performance can be measured by collecting and evaluating data. Which two of the below does this include?

Staff holiday tracker

Financial results

List of suppliers

Customer contact details

Customer satisfaction

Drag and drop the words into the correct gaps.

intervalsprogresschangesperformance

It is important to measure of individuals and against objectives at regular so that appropriate and improvements can be made.

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