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Understand performance measurement
Table of Contents
Click on the icon to the left to open an activity sheet containing tasks for you to read and complete. If you have any questions you should contact your tutor who will be able to offer guidance.
Table of Contents
Tutorial Video
Reading Materials
'Performance management’ from Business Balls and the Department of Trade and Industry
‘Setting targets and key performance indicators’ from Business Gateway
'The importance of business monitoring and reporting’ from Whistl
‘Outputs vs. Outcomes and Why it Matters’ from Measurement Resources
'Uses of management accounting’ from NI Business Info
Presentation
Good Practice Example
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Find ‘FT essential guide to leading your team: How to set goals, measure performance and reward talent (The FT Guides)’ by Graham Yemm, published by FT Publishing International, and read: Section 5 ‘Setting the direction for your team’ Section 6 ‘Monitoring and controlling performance’NB You should be able to borrow this book from your local library or it may be available online as an electronic version.
This article from the Bernard Marr website examines ‘Key tools and techniques for performance management. Follow the link in the article to read more about ‘Performance management processes and tools’.
Click to read a good example of performance measurement in ‘The use and consequences of performance management and control systems: A study of a professional services firm’ by Lancaster University.
Extended Learning
Think And Challenge
