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Understand performance measurement

Find ‘FT essential guide to leading your team: How to set goals, measure performance and reward talent (The FT Guides)’ by Graham Yemm, published by FT Publishing International, and read: Section 5 ‘Setting the direction for your team’ Section 6 ‘Monitoring and controlling performance’NB You should be able to borrow this book from your local library or it may be available online as an electronic version.