ST3BA2-7
Table of Contents
- Tutorial Video
- Reading Materials
- 'The difference between policy, process and procedure (and why you need them)’ on the Genndi website
- 'Tools and techniques for process improvement’ from the Department of Trade and Industry
- 'Ways for improving business processes and profitability’ from Small Business Insider
- '5 fundamental steps to creating powerful standard operating procedures’ on the Montrium website.
- Find and read your organisation’s processes and procedures that relate to your role. This may include processing customer data, making payments, or processing invoices and purchase orders.
- Presentation
- Good Practice Example
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- Click to read ‘Business Process Improvement (BPI) – Definition, Steps & Methodologies’ on the Tallyfy website.
- This article from Marketing 91 looks at ‘8 types of business process’.
- Click to read more about ‘Business Process Modelling’ in this article on the Business Balls website.
- Think And Challenge
Laser Learning Ltd.
Academy House, 3 Langley Quay,
Waterside Drive, Langley,
Berkshire, SL3 6EY