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ST3BA2-7
Table of Contents
'5 fundamental steps to creating powerful standard operating procedures’ on the Montrium website.
This article outlines a step by step process for developing and managing SOPs.
Table of Contents
Tutorial Video
Reading Materials
'The difference between policy, process and procedure (and why you need them)’ on the Genndi website
'Tools and techniques for process improvement’ from the Department of Trade and Industry
'Ways for improving business processes and profitability’ from Small Business Insider
'5 fundamental steps to creating powerful standard operating procedures’ on the Montrium website.
Find and read your organisation’s processes and procedures that relate to your role. This may include processing customer data, making payments, or processing invoices and purchase orders.
Presentation
Good Practice Example
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
Click to read ‘Business Process Improvement (BPI) – Definition, Steps & Methodologies’ on the Tallyfy website.
This article from Marketing 91 looks at ‘8 types of business process’.
Click to read more about ‘Business Process Modelling’ in this article on the Business Balls website.
Think And Challenge
