Laser Lessons - Lesson

N2CPCS5-1

Table of Contents

'The basic etiquette of transferring a business call’ from The Balance Small Business website

Click to read more about how proper business telephone etiquette can make a positive impression on your clients and customers.

Table of Contents

This article on the Forbes Magazine website looks at ‘7 secrets to get good customer service by phone’. Consider the areas that the writer thinks are importance and how you deal with those things in your role.
Click on the right arrow to watch a video on this topic.