Table of Contents

1. Tutorial Video
2. Reading Materials
• ‘Guide to improvement’ by Skills for Care
• ‘Driving improvement: Case studies from nine adult social care services’ by the Care Quality Commission
• ‘Quality improvement resource for adult social care’ on the NICE website
• ‘Learning organisations: A self-assessment resource pack’ on the SCIE website
• ‘Developing people, improving care’ by NHS England
• ‘Improvement leaders’ guide: Improvement knowledge and skills’ by NHS England
• ‘The leadership qualities framework: For adult social care’ by the National Skills Academy
• ‘The early indicators practitioners guide’ by Cumbria Safeguarding Adults Board
• ‘Patients and machines: does technology help or hinder empathy and person-centred care?’ on The Health Foundation website
3. Presentation
4. Good Practice Example
5. Interactive Quiz
6. Evidence Opportunities
• NCFE CACHE 2022 (610/0673/7)
• NCFE CACHE
• Highfield
• TQUK
• IAO
• CITY & GUILDS
7. Extended Learning
• Click to read ‘A quality framework for care homes for adults: For use in self-evaluation, scrutiny, and improvement support’ by the Care Inspectorate.
• Find and read ‘Gemba Kaizen: A common sense approach to a continuous improvement strategy’ by Masaaki Imai, published by McGraw-Hill professional, 2nd edition 2012.
• Click to find a number of resources on ‘Continuous improvement’ on the ASQ website.
• Click to read ‘Creating a culture of continuous improvement’ on the Harvard Business Review website.
8. Think And Challenge